Good questions make a good starting point.

STZ ENTERPRISE LTD provides home styling and room presentation advice. Consultations may cover furniture layout, colour coordination, lighting, accessories, existing furnishings and practical priorities for improving the look and use of a space.

The exact topics depend on the service agreed with you before the appointment.

Our listed consultation options are:

• Room Styling Consultation
• Enhanced Styling Advice
• Multi-Room Styling Plan
• Home Presentation Advice

You can review the current descriptions on our Services page. If you are unsure which option fits your needs, contact us before making an appointment.

Yes, you can enquire about several rooms. The number of rooms and the topics covered must fit the scope of the selected service and will be confirmed before the appointment is agreed.

Additional rooms outside the agreed scope may require a separate arrangement.

No. You can explain what currently feels unsuitable, what you would like to change and how you use the room. Photos, colours or interior examples you like can help, but a finished design concept is not required before you enquire.

Complete the contact form on our Contact Us page, or email enquiries@stzenterprise.com. Tell us which room you would like to discuss and the type of advice you are looking for.

No. Submitting an enquiry allows us to understand your requirements. An appointment is not confirmed until the service scope and practical arrangements have been discussed and agreed.

Our consultation arrangements are intended to be face to face. The meeting location, date and expected duration will be discussed with you and confirmed before the appointment is arranged.

Please mention any practical requirements when you make your enquiry so they can be considered in advance.

We aim to review enquiries and respond as soon as reasonably practicable. A specific response time is not guaranteed unless expressly confirmed.

The time needed to arrange an appointment depends on the details of your enquiry and mutually suitable availability.

Where available, prepare a few room photographs, approximate dimensions, information about existing furniture, your preferred style and an indication of your budget.

You can also tell us which items you would prefer to keep and what you find difficult about the current layout. We will clarify any additional information needed for the agreed service.

Not necessarily. Approximate measurements and clear photographs can help with a styling discussion. If a particular service requires further information, we will explain this before the appointment.

Any measurements you provide should be checked by you before you make purchasing or installation decisions.

Yes. You can identify the furniture, artwork or personal belongings you want to retain. Advice may consider how existing items could be repositioned or coordinated with other elements of the room.

Whether a particular item can be reused depends on the room and the information available during the consultation.

A written plan, summary or checklist is included only where it is specifically stated in the service description or separately agreed with you before the appointment. Not every consultation includes written materials.

Where written work is included, its format, scope and expected delivery timeframe will be confirmed in advance.

If your agreed service includes written follow-up, the expected delivery timeframe will be confirmed before the service proceeds.

The timeframe depends on the agreed scope and the information required from you. If anything changes that may affect the expected date, we will explain the revised arrangement.

You can contact us to discuss a clarification or a further request. Any included follow-up or revision arrangements will be those confirmed for your service.

Additional research, alternative plans, extra rooms or further written work may require a separate agreement covering the scope, fee and delivery timeframe.

The fee depends on the selected service and its agreed scope. Any applicable starting price and the amount payable for your particular requirements will be explained before the appointment is confirmed.

Please refer to our Services page for the current service descriptions and published prices.

Work outside the agreed scope, such as additional rooms, further meetings, extensive product research, alternative options or extra written materials, may involve an additional fee.

We will explain the proposed additional work, its fee and expected timeframe and obtain your agreement before proceeding with it.

No. Our service provides styling advice rather than furniture sales or purchasing services. Any product ideas discussed are suggestions for you to consider. Availability, pricing and suitability should be checked with the relevant retailer or supplier.

Please contact us as soon as you know your plans need to change. We will discuss whether another appointment can be arranged and confirm any revised details in writing.

Any applicable notice periods and the handling of cancellation or rescheduling requests are set out in our Cancellation Policy.

Cancellation requests should be sent to enquiries@stzenterprise.com. The applicable process depends on the service agreement and the circumstances of the cancellation.

Please read our Cancellation Policy and Refund Policy for further information. Any applicable statutory rights remain unaffected.

Where a refund is due, it will be handled in accordance with the applicable agreement, our Refund Policy and relevant legal requirements. The timing and method will depend on the circumstances and how the original amount was received.

We will explain the applicable arrangements when responding to your request.

No. STZ ENTERPRISE LTD provides home styling and room presentation advice. Building work, renovation, painting, decorating labour, cleaning, furniture delivery, assembly and installation are not included.

If you choose to make changes following a consultation, you are responsible for arranging any required work separately with appropriate providers.

No. Home presentation advice may discuss the visual presentation of a room, but it does not include estate agency, property valuation or a guarantee of a sale price or sale timeframe.

Not necessarily. Styling examples are intended to offer inspiration. The appearance of your room depends on its dimensions, light, existing finishes, available items, budget and the choices you make.

We discuss options relevant to the information available, but we do not promise an identical appearance or a particular result.

Information submitted through the contact form is used to review and respond to your enquiry and, where relevant, discuss a potential consultation. Further details about personal information, its use, retention and applicable rights are provided in our Privacy Policy.

Please do not send unnecessary sensitive personal information through the enquiry form.

Please email enquiries@stzenterprise.com and explain your concern, including the service or appointment involved and the outcome you are seeking.

We will review the information and respond as reasonably practicable. More information is available in our Complaints Policy.

Please review our Terms & Conditions, Service Delivery Policy, Cancellation Policy, Refund Policy and Privacy Policy.

If a particular point remains unclear, please contact us before agreeing to a service so that the relevant details can be explained.